Shipping Policy

Effective Date: April 2026

Thank you for shopping with Lottsford. Below are the terms and conditions that make up our Shipping Policy.

1. Order Processing Time
Orders are processed within 1–5 business days (excluding weekends and holidays)
Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
Standard Shipping: 3–14 business days

Please note: Delivery times are estimates and may vary due to carrier delays.

3. Shipping Locations
We currently ship within the United States.

4. Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking updates to appear.

5. Delayed or Lost Packages
Lottsford is not responsible for delays caused by shipping carriers, weather, or unforeseen circumstances.
If your package is lost or significantly delayed, please contact us and we will assist you in resolving the issue.

6. Incorrect Shipping Address
Please ensure your shipping address is correct at checkout.
Lottsford is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Damaged Items During Shipping
If your item arrives damaged:
Contact us within 48 hours of delivery
Provide photos of the damaged item and packaging
We will work quickly to resolve the issue.

8. Shipping Confirmation
You will receive a shipping confirmation email once your order has been shipped.

9. Contact Us
If you have any questions about shipping, please contact us:
Email: Support@lottsford.com

Lottsford – Delivering Quality to Your Doorstep